Monday Motivation: Setting (and Reaching) SMART Goals

It’s almost June. How are those New Year’s Resolutions going? Have you lost that weight or been going to the gym? Here’s the thing, what have you done differently? Did you just resolve to lose weight or did you make … Read More

Dental Office, or Dental Wellness Center? Embracing the Future of Dental Practice

It’s time for the traditional dental office to meet the twenty-first century. In the past, the dentist was a place people went to have teeth cleaned, cavities filled, and dentures made. Oral health was a special kind of health, totally … Read More

Watch This on Netflix to Inspire You to Be Better at Business and Life: SOMM

One of the most difficult exams to pass is the Master Sommelier test. Only 170 people in the past 40 years have successfully achieved the title. What does it take to be the best? What does one have to sacrifice to be at … Read More

Is Returning to School a Good Return on Investment?

I just got a call from someone asking for my input. She knows of my decades of experience in dental hygiene. Sherri is 57, newly divorced, and has experience as a certified dental assistant. Currently, she is struggling to finish a … Read More

10 Easy Ways to Stop Missing Calls and Losing New Patients

Does your staff do a good job answering the phone, or do they miss calls? How do you know? By “missed” we mean a call that goes to voicemail, get’s a busy signal or the caller hangs up because no … Read More

5 Habits of Healthy Hygienists

Being happy is trending right now. We can credit the Millennials for bringing this value to the forefront. Not that people throughout the ages didn’t desire happiness but it was considered a future reward for hard work being done in … Read More

One Act Play

Dentistry tends to be fairly systematic and lends itself well to scale. If one doc can run three ops, then two can run 6, 3 can run 9 and so on. We can replicate each bundle on into infinity provided … Read More

Q&A with President and CEO of Boka – James Hagen

CEO and President of Boka James Hagen answered some of our burning questions as a follow up to the recent publication:

4 Dental Companies Jump on the ‘Subscription Box’ Trend – Does it Work?

We wanted to know a … Read More

Beyond SEO: 5 Essential Elements of a Successful Dental Office Website

Is your dental office website optimized to attract new patients, or just to attract search engines? Here are 5 must-haves for a patient-friendly site.

How are new patients finding your dental practice? Chances are, if they’re like 90% of … Read More

How to be the ‘Amazon Prime’ of Dental Care

One of the most incredible shifts in the customer/service realm has been the success of Amazon Prime. Amazon took what was merely a transactional relationship with its customers and flipped the relationship into what is known as a known asset.

… Read More