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Dental office life

5 tell-tale signs you’re a temp hygienist

May 26, 2015 |

In the time between graduating hygiene school and finding a permanent place to hang my loupes, I spent a lot of time temping.  I was hungry for work during a time when there were more new hygienists than open operatories … Read More

How to write a job ad that attracts rockstar applicants

May 21, 2015 |

 It’s a simple rule: Boring job ads attract boring resumes. You’ve got to sell the opportunity and make the open position be the job that your perfect candidate has been waiting for.


The key to composing such an ad comes down … Read More

What The Office Rule-Breakers and 8% of Bees Have In Common

May 14, 2015 |

I don’t follow the rules.

I don’t lie, steal or cheat, but I’m going to color outside the lines if I feel I need to. It shouldn’t surprise anyone that this trait is incredibly irritating to a lot of people … Read More

Why trying to hire the perfect employee is a huge mistake

May 7, 2015 |

How many perfect people do you imagine are scanning ads for dental jobs? If you guessed somewhere between zero and few, you are right. Managers make the mistake of writing job ads to attract the perfect employee when they should … Read More

What to do about crazy patient complaints

May 4, 2015 |

A patient in Florida came to her dentist complaining of a burning mouth the day after he placed her new dentures. Her dentist knew burning mouth syndrome (BMS) may have nothing to do with dental work so was confident insisting the … Read More

10 Surefire Tips for Front Desk Greatness

April 27, 2015 |

You are the face of the business.  You are the first person potential patients encounter when considering making an appointment.  You are the voice over the phone, the smile at the desk and the encourager at the other end of … Read More

5 Issues That Get in the Way of Hiring Good Employees

April 23, 2015 |

My background is in the corporate world. I’ve worked in sales, management, recruiting and human resources. When my husband wanted me to come to work in his dental office I did a lot of research. I learned very quickly the … Read More

Reclaim Your Sanity as a Leader with this 3 Part Strategy

April 21, 2015 |

There comes a point in nearly every dental practice owner’s career when the rat maze is just too long, and the bit of cheese you find tucked in the corner is no longer satisfying. If you’ve experienced the wrong end of … Read More

Rotten Apples Sink

April 13, 2015 |

About a year ago I was on flight to NYC. Now, like most business travelers I’m not generally one for chit-chat, however, the gentleman seated next to me looked like he’d been beaten with sack of door knobs and it … Read More

Smokers: The dentist’s dirty little secret

April 7, 2015 |

Is the number one preventable cause of death in the USA a real concern to the dental profession, or are we all just posturing?


When our patients light up that cigarette, the oral cavity takes the initial assault, but … Read More