How to be the ‘Amazon Prime’ of Dental Care

One of the most incredible shifts in the customer/service realm has been the success of Amazon Prime. Amazon took what was merely a transactional relationship with its customers and flipped the relationship into what is known as a known asset.

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3 Tips to Better Your Case Presentation Skills

Mandy, a hygienist for the last 10 years, was not looking forward to her day at the office.

Every day she goes through the same routine: Oral assessment, discuss outstanding treatment plan, hear ‘no’ from the patient to scheduling … Read More

How to Market Dental Services to a Target Audience

To get the best ROI for your budget, market your dental services to a narrowly targeted audience. Here’s how to get started.

Dentists need to attract new patients to expand their practices, but not all new patients are profitable … Read More

Does Call Tracking Affect My SEO?

There is a ton of misinformation out there about call tracking and SEO. Dr. Phelps dispels those myths and explains how it actually works.

How do you know which online advertising campaigns are connecting new patients to your practice, … Read More

5 Invaluable Tips from Successful Dental Entrepreneurs

Four successful entrepreneurs offer invaluable advice to us about starting, learning and loving their business.

Recently we got to hear from four amazingly successful and humble dental entrepreneurs. They have a broad variety of influence from consulting to product development and … Read More

Take This Tip From the Denver Broncos and Increase Your Production

What did you think about the Super Bowl?  I know the assumption around my house was Carolina was going to win the game. Carolina has had an incredible season and my husband thought for sure that they would win. What happened was not … Read More

A Confused Mind Always Says No: How to Create a Presentation That Sticks

If you want your presentations to stick, you must keep your message simple. Here are a few tips on how to make sure your presentation makes a huge impact on your audience.

Think about pieces of art, design, music, or speeches that became iconic vs. those that … Read More

How to Boost New Patient Numbers and Stay Independent

Boost new patient numbers for your dental practice with these three steps. Create a growing, thriving practice that lets you focus on patient care.

If you’ve been to the doctor in the last few years, you might have noticed … Read More

7 Habits of Highly Successful Managers (According to Facebook)

Let’s be honest, a lot of us got into dentistry to do dentistry. But, if we run our own practices we wear more hats than the one labeled DDS. We are marketers, sales people, behavior counselors to our patients and leaders to our team. Often we put … Read More

Why Right Now is Not the Best Time to Address a Patient Complaint

We’ve all been there. It’s the end of the week and you are feeling pretty damn good about the great treatments you’ve performed. You’ve had an awesome team meeting, and one of your favorite patients just left you a glowing … Read More