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Rock star employees

4 Ways Dental Assistants Create Better Patient Experiences

December 29, 2016 | 1

As a dental assistant, you might not have the professional background of an orthodontist, general dentist or dental hygienist, but the impact you have on an office is just as profound.


Yes, preparing patients, sterilizing instruments and assisting dentists … Read More

This is How to Make the World Better Today

August 4, 2016 |

The world really seems to be down doesn’t it?

It seems the only news is negative and sad. We are exasperated at the sadness and it’s easy to think there really isn’t anything we can do to make the world … Read More

Being Friends With Your Patients Leads to Great Benefits

June 16, 2016 |

How do you know if someone is your friend? For me, someone is my friend if we share in each others lives; we take the time to be together. We have things in common, we feel a sense of loyalty … Read More

Your Superpower is the Antidote to Mediocre Team Performance…So Use It!

January 14, 2016 |

Doctors, are you feeling like you’ve got a million things you wish your team would do a little bit differently, but you just roll with the mediocrity because you don’t have time to change things?

I am here to tell you its time to … Read More

Hiring Rock Star Employees Part 9: Your Secret Weapon for the In-Person Interview

November 16, 2015 | 1

Now that you’ve narrowed it down to a few great candidates, the moment of truth is here: your potential new team member is walking into the office.


But if you’re thinking this is the moment of reckoning, when you’ll … Read More

Hiring Rock Star Employees, Part 8: The One Thing You MUST Do During a Phone Interview

October 19, 2015 |

If you’ve made it this far in the rock star hiring process, then you’ve finally got a promising job candidate on the phone. But before you dive into your usual phone interview process, stop for a moment to ask yourself … Read More

Hiring Rock Star Employees: The Voicemail Test

October 12, 2015 |

You’re more than halfway through the lengthy process of sorting through job candidates to find your newest rock star employee. After selecting a few applications that seem worthwhile, you might be thinking you’re ready to conduct a few phone interviews.

Read More

5 Issues That Get in the Way of Hiring Good Employees

April 23, 2015 |

My background is in the corporate world. I’ve worked in sales, management, recruiting and human resources. When my husband wanted me to come to work in his dental office I did a lot of research. I learned very quickly the … Read More

Real Challenges of an Office Manager

April 9, 2015 |

We would like to welcome our newest contributor, Laura Hatch! Here is Part 1 of her series on finding rock star front office employees.


I would like to start by stating the fact that I am a dental office … Read More