Image Image Image Image Image Image Image Image Image Image
Scroll to top


Business tips

7 Tips to Eliminating Hygiene No-Shows

March 2, 2015 |

Nothing destroys practice productivity like appointment no-shows. Here are 7 steps to eliminating appointment breakage.



Have a goal

You know what would be really boring? Watching a football game that had no end zones and no scoreboard. Make a … Read More

Empty Yesterdays and the Law of Diminishing Intent

February 17, 2015 | 1

“You pile up enough tomorrows and you’ll find you’ve collected a lot of empty yesterdays” ~ Harold Hill


In 1996, I saw a production of Meredith Wilson’s ‘The Music Man,’ and this quote seared into my psyche.


It … Read More

Are you a dental discount addict?

February 17, 2015 | 3

Most businesses have a goal of staying in business; things like retention, word of mouth, trust, and a respectable reputation are important to them. But, they send a different message when they choose to play the discount manipulation game with … Read More

How to develop an Ideal Patient Profile to attract the right patients to your practice

January 28, 2015 | 1

One of the few things my wife and I do NOT see eye to eye on is how to go shopping.  When I go shopping I know exactly what I am going to purchase, the brand, the model, and the … Read More

5 pitfalls of the struggling practice…and how to avoid them

January 28, 2015 |

In 15 years working in the dental field I have talked with thousands of dentists. Some doctors I meet are having the time of their lives, growing their practices, working with their teams, and loving life. Others seem to be 1 … Read More

8 reasons Dr. Kutsch’s team sticks with him…(one for 33 years!)

January 27, 2015 |

Dr. Kutsch surveyed his team (many of them have been with him for over 22 years) to find out why they have stayed so long.  Their responses offer insight into how to build a team that wants to stay with you.

Read More

6 ways to improve your dental Facebook page to get more patients

January 21, 2015 |

81% of adults are on the internet. The largest social media outlet used is Facebook. I think we can all agree that if you aren’t paying much attention to your practice Facebook account, it is probably time to start.  Using … Read More

Who else wants to boost patient flow AND case acceptance this year?

January 21, 2015 |

As we start off another New Year, dentists and dental practice managers are scurrying to figure out the secret ingredients to boost patient flow and case acceptance in 2015.  While there is no one “secret sauce”, there is a key … Read More

Handle impossible team members like a pro- expert tips from the Productive Dentist Academy

December 15, 2014 |

I want you to think about the most difficult person you have ever had to work beside.  Mine was Linda (I will keep her real name private). Oh Linda, Linda, Linda. She was the person who never wanted to do … Read More

Why dentists are always the villain (and how you can avoid it)

December 15, 2014 |

Have you ever Googled the phrase dentists are? Let me save you the trouble and let you know that what pops up is not pretty (‘not doctors’, ‘greedy’, ‘sadists’) you get the point.

Why is it that so many patients … Read More